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National Information Processing Institute

Intelligent voice assistant is sometimes an invisible friend

Intelligent voice assitants are becoming increasingly common in our daily lives. Giving messages to assistants does not require the ability to write – it is enough to speak. There is a concern that small children will start speaking to these devices, getting logical replies, and the children will start perceiving them as intelligent beings, something along the lines of invisible friends. In the case of the elderly, using the assistant seems to have advantages only.

Our researchers from the Laboratory of Interactive Technologies published two scientific articles on this topic: How Might Voice Assistants Raise Our Children? and Older Adults and Voice Interaction: A Pilot Study with Google Home.

An article about the elderly will be presented at an upcoming conference CHI2019 in Scotland (this is one of the most prestigious conferences in computer science), while the article about children was presented in February at  IHSI2019 in San Diego. Both articles have received a great deal of attention in the international scientific community.